Contact Nyle

Hello from Dubai 🇦🇪

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[email protected]

Responses within 24 hours

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Location

Dubai, UAE

Operating across all seven Emirates

🕐

Response Times

Sun – Thu, 9am – 6pm GST

Weekend enquiries answered Monday

Enquiry Types

🛒 Order & delivery support

🤝 Shelter & NGO partnerships

🧑‍💼 Service provider onboarding

💼 Investor & media enquiries

💡 Product feedback & ideas

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📌 By submitting this form you agree to be contacted at the email provided. We respect your privacy and never share your data.

FAQ

Common questions.

When is the Nyle app launching?▾

The Nyle app is currently in final development and will launch on iOS and Android in the UAE in 2026. To be notified the moment it goes live, click "Download App" in the navigation above and add your email. We will notify you before anyone else.

How do I list my pet for adoption?▾

Adoption listings on Nyle are managed through our partner shelters (K9 Friends, Feline Friends Dubai, SNIFF, and Desert Dog Initiative). If your animal needs rehoming, we recommend contacting one of these shelters directly. If you are a registered shelter interested in partnering with Nyle, use the contact form above and select "Partner / Shelter."

How do I become a service provider on Nyle?▾

We are actively onboarding groomers, boarders, walkers, sitters, and veterinary clinics ahead of our app launch. Use the contact form above and select "Join as Provider." We will send you our onboarding pack, which includes our vetting process, insurance requirements, and commission structure. We only accept providers we can genuinely recommend to our users.

Are the pet supplies available now or only at app launch?▾

The website currently operates as a pre-launch preview. Our full fulfilment and delivery infrastructure goes live with the app. You can browse the catalogue now and place orders, but please note that order processing is pending our backend launch. You will receive a confirmation email when your order can be fulfilled and dispatched.

Does Nyle take a fee on donations?▾

No. 100% of donations go directly to the shelter or campaign. Nyle does not charge a platform fee on charitable donations. We cover our own operational costs through our product and service marketplace. This is a firm commitment, not a promotional statement.

nyle

Welcome to Nyle

UAE's first pet care super app

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🇦🇪 +971

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